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Several years ago, I had to deal with a situation that may be familiar to a lot of people: I was slammed with a series of high medical bills that had been denied by the insurance company. The doctor was in-network, but according to the insurance company, his bills were coded wrong. Or wait, his facilities weren’t in-network or… well, you get the idea. It took over a year and many phone calls to iron out the issue — and I wouldn’t have gotten through it had I not been able to record each phone call I made with the insurance company and the various medical facilities involved.

Today, it would be nearly impossible.

Federal law in the US says that you can legally record a phone conversation, but only if you are taking part in that conversation. State laws differ. While most states generally follow the federal guidelines, some require all parties to consent to the recording, rather than just one. You know how, when you’re calling a business, you get a recording that tells you that your call may be recorded? That’s why. And, of course, there are reasons for those restrictions. An individual’s right to privacy can be severely impacted if their phone calls are recorded without their knowledge, which is why warrants are usually needed for a law enforcement authority to tap a suspect’s phone and why those statements that your call may be recorded (mentioned above) are necessary.

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Photo by Amelia Holowaty Krales / The Verge

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Gmail has a clean, simple interface — but there’s more under the hood than meets the eye.

There are tons of hidden hacks and tricks for optimizing your Gmail experience — including unsending a strongly worded email.

Over 300 billion emails were sent per day in 2020 — and loads of them were written, sent and received on Google’s Gmail platform.

Gmail accounts for 1.8 billion of the 5.6 billion active email accounts — and every account does far more than merely send and receive.

Unsend an email

Surely, everyone has sent a message through cyberspace they immediately wished they could take back. On Gmail, it’s possible.

After sending an email, a small box will appear in the lower right asking if you would like to unsend: Click directly on the word “Undo” after you’ve sent, as clicking anywhere else will cause the option to disappear.

Under default settings, the Undo icon will appear onscreen for five seconds. This can be altered in settings.

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A day in history

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Are you looking for the Wi-Fi password for a network you’ve logged in to in the past? Whether it’s a school, work, or coffee shop network, the password should be stored on your laptop. But if it doesn’t automatically connect to the network next time, you may have to do a little digging to find out what the password is.  

If your computer has connected to that Wi-Fi network before, don’t worry. The first time you connect to a network on a Mac or Windows computer, the network name and password are stored in memory. It’s fairly easy to dive into your computer settings to extract and record the password for other devices.

We’ll tell you how to find the passwords to all of the Wi-Fi networks you’ve ever connected to on MacOS and Windows. For more details, here’s what to know about the latest MacBook Pro and the MacOS Monterey update.

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