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Several years ago, I had to deal with a situation that may be familiar to a lot of people: I was slammed with a series of high medical bills that had been denied by the insurance company. The doctor was in-network, but according to the insurance company, his bills were coded wrong. Or wait, his facilities weren’t in-network or… well, you get the idea. It took over a year and many phone calls to iron out the issue — and I wouldn’t have gotten through it had I not been able to record each phone call I made with the insurance company and the various medical facilities involved.
Today, it would be nearly impossible.
Federal law in the US says that you can legally record a phone conversation, but only if you are taking part in that conversation. State laws differ. While most states generally follow the federal guidelines, some require all parties to consent to the recording, rather than just one. You know how, when you’re calling a business, you get a recording that tells you that your call may be recorded? That’s why. And, of course, there are reasons for those restrictions. An individual’s right to privacy can be severely impacted if their phone calls are recorded without their knowledge, which is why warrants are usually needed for a law enforcement authority to tap a suspect’s phone and why those statements that your call may be recorded (mentioned above) are necessary.
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James' World 2 
May 08, 2022 @ 19:02:37
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