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NEW YORK (AP) — The release of Microsoft’s Windows 8 operating system is a week away, and consumers are in for a shock. Windows, used in one form or another for a generation, is getting a completely different look that will force users to learn new ways to get things done.
Microsoft is making a radical break with the past to stay relevant in a world where smartphones and tablets have eroded the three-decade dominance of the personal computer. Windows 8 is supposed to tie together Microsoft’s PC, tablet and phone software with one look. But judging by the reactions of some people who have tried the PC version, it’s a move that risks confusing and alienating customers.
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