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Big Tech is liking the look of its new leaner shape.

Companies from Meta to Microsoft to Salesforce have cut jobs in recent months, often in the pursuit of efficiency and increased profit margins. By some estimates, more than 250,000 tech workers have been laid off since the start of 2022.

There have been many more roles that have gone unfilled as these industry giants slow down on hiring. Recent data from Indeed shows a more than 50% decline in software-development job postings compared to a year ago. 

As my colleague Hasan Chowdhury has written, that strategy is working financially, with Salesforce, Meta, and Microsoft recently reporting stronger-than-expected earning results. 

And now, thanks to the rise of AI, many of those jobs may be permanently lost, even as these companies get back to growth. 

In a recent note by Morgan Stanley analysts led by Brian Nowak, the bank said “AI-based productivity drivers are coming.”

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Are programmers no longer untouchable? andresr/Getty Images

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Over the past months, ChatGPT has gained a lot of users because it’s so good at writing emails, blogs, code, and more. However, there are other tools that use the model behind ChatGPT to go beyond what ChatGPT can do.

In this article, I’ll share a list of tools that I believe are better than ChatGPT because they offer extra features, can be customized, and were built for specific use cases using GPT-3.5/GPT-4.

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All of that is by design. Pi, released this week by the richly funded artificial intelligence start-up Inflection AI, aims to be “a kind and supportive companion that’s on your side,” the company announced. It is not, the company stressed anything like a human.

Pi is a twist in today’s wave of A.I. technologies, where chatbots are being tuned to provide digital companionship. Generative A.I., which can produce text, images, and sound, is currently too unreliable and full of inaccuracies to be used to automate many important tasks. But it is very good at engaging in conversations.

That means that while many chatbots are now focused on answering queries or making people more productive, tech companies are increasingly infusing them with personality and conversational flair.

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Janice Chang

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Melissa Shea hires freelancers to take on most of the basic tasks for her fashion-focused tech startup, paying $22 per hour on average for them to develop websites, transcribe audio and write marketing copy. In January 2023, she welcomed a new member to her team: ChatGPT. At $0 an hour, the chatbot can crank out more content much faster than freelancers and has replaced three content writers she would have otherwise hired through freelancing platform Upwork.

“I’m really frankly worried that millions of people are going to be without a job by the end of this year,” says Shea, cofounder of New York-based Fashion Mingle, a networking and marketing platform for fashion professionals. “I’ve never hired a writer better than ChatGPT.”

Shea has not posted a job on Upwork since she discovered ChatGPT (though she still has five freelancers working for her). After it was released in November 2022, ChatGPT amassed more than 100 million users, sparked an AI arms race at companies like Microsoft, Google and Amazon and has given rise to a flurry of AI startups. And for small businesses looking to trim costs, the free tool can automate swaths of their operations, providing a cheaper alternative to freelance workers. Built on recent advances in generative AI, ChatGPT and its image-based sibling DALL-E 2 can carry out work that spans most of the freelancing spectrum, from writing articles and compiling research to designing graphics, coding and decrypting financial documents.

Now, freelancers who are less experienced and don’t offer specialized skills stand to lose their gigs, according to five clients Forbes interviewed. But rather than steering clear of the AI tool that could make them obsolete, more and more freelancers are relying on ChatGPT to do some if not all their work for them. Clients on job marketplaces like Upwork and Fiverr are being flooded with nearly identical project proposals written by ChatGPT. A bitter side effect: it’s making clients dubious of the authenticity of work turned in by freelancers and causing transactional disputes and mistrust in the freelancing community.

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Illustration by Angelica Alzona for Forbes

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AI is good at summarizing. You can use it to summarize PDFs and task it with breaking down YouTube videos into truncated transcripts, for example. Basically, you can defer certain content to the robots and they can give you the highlights in seconds. And now, the bots can summarize news for you too, turning full articles into bite-size abridgments.

Artifact, the TikTok of news, recently rolled out a new AI summarizer that works with any news article you come across. Here’s how it works: In the app, choose a news article that seems interesting to you. Then, tap the “Aa” button along the top menu bar and choose “Summarize.” Artifact will analyze the piece for a moment, before delivering a short summary for you to peruse.

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Screenshot: Jake Peterson

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