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Small talk is often dismissed as being pointless and anxiety-producing. People either want to jump right into real conversation, or they want to go home. But some of the most important relationships begin with a casual conversation.
Making memorable small talk hardly requires ground-breaking style or creativity so much as sensitivity and understanding. As a public speaking coach, I always tell people to think about finding common ground. Your goal? Show emotional intelligence. Take a risk, but don’t be threatening.
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