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A toxic work culture is the biggest reason why people quit, and it’s 10 times even more important than pay, according to research published in the MIT Sloan Management Review. But what exactly does a toxic workplace actually look like?
Researchers analyzed 1.4 million Glassdoor reviews from nearly 600 major U.S. companies and found employees describe toxic workplaces in five main ways: non-inclusive, disrespectful, unethical, cutthroat, and abusive.
“Employees can have hundreds of different criticisms about their organization that they discuss on Glassdoor,” from IT problems to clueless management, says Charlie Sull, a researcher on the analysis. “Most won’t have a powerful emotive effect on their assessment of the organization, but we’re looking at a small sample of topics that do have a large effect on a company’s Glassdoor rating.” Those same factors can cost companies billions of dollars in employees quitting.
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