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How to Apologize Like a Pro

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Click the link below the picture

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I have eaten
the plums
that were in
the icebox

and which
you were probably
saving
for breakfast

Forgive me
they were delicious
so sweet
and so cold

And so apologized William Carlos Williams, presumably to his wife, Flossie, in his 1934 poem “This Is Just to Say.” My own apologies tend to be somewhat less elegant, and certainly less worthy of publication. In my defense, however, I don’t directly repurpose my apologies as content for The Atlantic, explaining to my wife before a large audience that although I have been an insensitive jerk for the millionth time, it was totally worth it.

Apologizing well, after all, is tricky. It requires personal strength, a good ear, and a fair bit of psychological sophistication, which is why so many apologies are unsuccessful. If you have something you need to apologize for—or if you would just like to be ready to deal with the fallout from your next screw-up—here is your primer on the art and science of contrition.

From a neurocognitive viewpoint, apologies are extremely complex, involving at least three distinct processes. First is cognitive control, because you are making a choice to say you are sorry even though doing so is difficult and uncomfortable, which involves the lateral prefrontal cortex. Second is perspective taking, which involves thinking about how something you have said or done was experienced by another person and putting yourself in their position, implicating the temporoparietal junction. Last is social valuation, the way you calculate how much your apology will help everyone involved as opposed to just yourself, which mobilizes the ventromedial prefrontal cortex.

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https://cdn.theatlantic.com/thumbor/K0GETWMAtEzVF8sP-P6f6DLlp80=/0x0:3000x1688/976x549/media/img/mt/2023/08/HowToBuildALife150/original.jpg

Illustration by Jan Buchczik

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Click the link below for the article:

https://www.theatlantic.com/ideas/archive/2023/08/apology-contrition-responsibility-benefits/675025/

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2 Comments (+add yours?)

  1. christinenovalarue's avatar christinenovalarue
    Aug 26, 2023 @ 07:52:03

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