Click the link below the picture
.
Charles Duhigg is a Pulitzer Prize-winning reporter and New York Times best-selling author of The Power of Habit and Smarter Faster, Better. He is a graduate of Yale University and Harvard Business School. Duhigg has been a frequent contributor to This American Life, NPR, The Colbert Report, PBS’s NewsHour, and Frontline. He is a winner of the National Academies of Sciences, National Journalism, and George Polk awards.
Below, Duhigg shares five key insights from his new book, Supercommunicators: How to Unlock the Secret Language of Connection.
1. We are all supercommunicators.
We all access our instincts and figure out how to how to connect with someone else. We all have the ability to ask ourselves, “What kind of conversation is actually happening? Is this a social conversation, practical conversation, or emotional conversation?” We can then match the other person and invite them to match us. Within psychology, this is actually known as the matching principle. What it says is that we need to be having the same kind of conversation at the same time, if we want to connect with each other.
2. Ask deep questions.
Science has a pretty easy technique for figuring out our current type of conversation. This technique is to ask questions, but certain kinds of deep questions. Studies of supercommunicators have found that oftentimes, they ask 10 to 20 times as many questions as everyone else. But we don’t often notice that they’re asking these questions because so many of the questions are so easy to hear and respond to. These questions include: What do you think of that? Why do you think that happened? What happens next? What do you think was going on inside his head when he said that?
.
Ketut Subiyanto/Pexels
.
.
Click the link below for the article:
.
__________________________________________
James' World 2 
Leave a comment