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Joanne Jones, an occupational therapist from Warwick, Rhode Island, has made an unlikely foe in the past year: Securus Technologies, a billion-dollar prison technology company based in Dallas.
Sitting at her kitchen table one recent afternoon in front of a stack of Securus bills, Jones explained that her 29-year-old son, Nate Jones, had been arrested on an aggravated robbery charge in January 2014. Her son’s life may have taken a negative turn, but Jones tries to keep in touch with him as often as possible.
They speak roughly once a week in a 15-minute phone call, and speak for another 25 minutes on a video chat. Jones says she’d travel to Texas to visit her son in person, but Hays County Jail, where he is locked up, banned visitations in November 2013. That happened shortly after the county jail entered into a contract with Securus.
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Detention Officer Rene Ansley looks on as…
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